SinguTech is dedicated to quality and service. We welcome you to visit us and join hands for a prosperous future.
Technical support is a key factor in ensuring customer satisfaction and product competitiveness.
We have established a professional technical team
We have a professional team composed of experienced technical experts who are capableto handle various technical problems and can provide timely and effective solutions to customers. Team members are familiar with the technical details of all our products, as well as the manufacturing processes and material characteristics.
We can provide multi-channel technical support services
We offer customers with convenient and timely technical support through various means such as phone, email, online chat, and remote desktop. Ensure that customers can quickly receive assistance when encountering problems, reducing production delays and product defects caused by technical issues.
Regular training and knowledge updates
We organize regular training on the technical team to ensure that their professional knowledge is in sync with the latest developments in the industry. This helps the team better understand new technologies and market trends, thereby providing customers with higher quality support services.
We promise to provide a satisfying shopping experience. If there are claims for damaged or defective items, or if you are not satisfied with the product, you can apply for a return within 7 days after receiving it under the condition that the product is not in use and the packaging is intact. Please submit a return request through the [Contact Us] page and provide purchase proof and product photos as required. We will provide detailed return guidance after approval.
We offer a limited warranty service for all products for a period of 6 months from the date of purchase. If quality defects occurs with the warranty period, we will repair or replace it for you free of charge. Please note that the warranty does not cover damage caused by accident, abuse, or improper use. If you need to apply for warranty service, please submit the request through the [Contact Us] page and provide purchase proof and product photos. Our customer service team will assist you in completing the subsequent process.
We collaborate with leading global logistics companies to ensure the shipping speed. Most products will be shipped within 24-48 hours after order confirmation. The transportation time may vary depending on your region. You can check the specific shipping options and estimated delivery time at checkout. Once the product is shipped, we will send you a confirmation email containing tracking information so that you can keep track of the logistics status in real-time. Please note that due to differences in customs policies and procedures, cross-border transportation may incur additional delays and costs.
We are committed to continuous innovation and providing customers with high-quality cosplay products, toy products, and phone cases. Our date driven R&D team regularly collects market feedback and trend data to ensure that our product design fulfill customer needs and expectations. We adopt advanced technology and materials, striving to achieve the best performance in terms of product durability, safety, and aesthetics. At the same time, we also attach great importance to environmental protection and sustainable development, and strive to reduce the environmental impact. Through continuous research and improvement, we hope to provide customers with premium products and services.
Value-added services: provide additional services beyond basic needs, such as regular maintenance, free upgrades, member-exclusive discounts, etc., to enhance customer value.
Welcome to the team! We are always looking for creative and driven minds tojoin us. The following are three key points of the company's recruitment information.
Our company currently urgently needs sales managers and product design engineers. We expect sales managers to have good market insight and customer service skills, responsible for exploring new markets and maintaining customer relationships. We seek product design engineers with innovative thinking and able to design new products that in line with market trends.
All applicants should have professional knowledge and practical experience in the relevant field. We look for sales managers with excellent communication skills and a spirit of teamwork, and product design engineers who are proficient in relevant design software and possess innovative thinking. We welcome candidates who are passionate and proactive to build your career together with our team who value integrity, initiative, and curiosity.
We offer competitive compensation packages, including basic salary, performance bonuses, and year-end bonuses. In addition, employees can also enjoy benefits such as insurances and fund, paid annual leave, holiday benefits, and employee travel. We also provide employees with excellent career development and training opportunities, which helps our employees continuously improve professional skills and professional qualities.
I am very satisfied with the workmanship and material of this cosplay costume. The details are handled very well and fully meet my expectations. The customer service team is also very professional, providing timely responses to my customization needs and many useful suggestions. Overall, this was a very enjoyable shopping experience, strongly recommended to all cosplay enthusiasts!
I have purchased multiple phone protective cases as gifts for friends and family, and they all love them very much. The product quality is very good, the colors are bright and long-lasting, and the touch feeling is also very comfortable. The packaging is exquisite, suitable for direct gifting. The shipping speed is fast, and customer service is excellent.
These action figures and blind boxes are perfect gift choice forchildren. The material is guaranteed to be safe and non-toxic, and the design is novel and attractive. I particularly appreciate their durability, which remains intact after long-term use. The quality is indeed very good and I think they are the best toys!
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Room 1205 12/F Tai Sang Bank Building, 130-132 Des Voeux Road Central, Hong Kong. 
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